Terms & Conditions  +  Privacy Policy

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Terms & Conditions
These Terms & Conditions (“Terms”) govern all appointments, sessions, events, and services booked through this website. By making a booking, submitting payment, or participating in any session, you agree to these Terms.

1. Services Provided
Services may include one-on-one sessions, group sessions, workshops, or online events. All services are for personal development, relaxation, and self-exploration.
They are not a substitute for medical, psychological, psychiatric, legal, or financial advice.
You agree to seek appropriate professional support where needed.

2. Eligibility
You must be at least 18 years old to book or attend a session, unless written parental/guardian consent is provided.

3. Booking & Payment
All sessions must be booked through the designated online booking system.
Payment is required at the time of booking unless otherwise specified.
Prices are listed in Canadian dollars unless noted.

4. Cancellation & Refund Policy
By booking, you agree to the following:
Sessions may be cancelled or rescheduled up to 24 hours in advance.
Late cancellations (less than 24 hours), no-shows, and missed online events are non-refundable.
Arriving 15 minutes late or more may be considered a no-show.
Refunds will be provided where required by Alberta consumer-protection laws.
In case of emergency or illness, alternative arrangements may be offered at our discretion.
A detailed, standalone cancellation policy is also provided and applies to all bookings.

5. Client Responsibilities
You agree to:
Arrive on time and in a condition suitable for a session.
Participate responsibly and communicate honestly.
Notify the practitioner of any concerns that may affect your session.
Refrain from attending under the influence of alcohol or non-prescribed substances.
The practitioner reserves the right to decline or discontinue a session if safety, comfort, or appropriate boundaries cannot be maintained.

6. Practitioner Responsibilities
The practitioner agrees to:
Provide services with care, professionalism, and ethical conduct.
Maintain privacy and confidentiality within legal limits.
Provide clear information about scheduling, pricing, and policies.
Offer services within the scope of their training.

7. Confidentiality & Privacy
All personal information is kept confidential except:
When required by law (e.g., risk of harm, court order), or
When you provide written consent.
Digital communications, online sessions, and electronic record-keeping follow reasonable security practices, but confidentiality cannot be absolutely guaranteed for internet-based interactions.
A separate Privacy Policy may also be provided.

8. Online & Remote Sessions
For online appointments, you are responsible for:
Ensuring a stable internet connection,
Providing a private, safe, and quiet environment,
Using a device capable of audio/video communication.
Technical issues that arise on your end may lead to a shortened session without refund.

9. Results & Outcomes
Hypnosis, regression, and related modalities are highly individual experiences.
No specific outcome, prediction, or effect is guaranteed.
You are solely responsible for your choices, actions, and interpretations following a session.

10. Intellectual Property
All written materials, recordings, exercises, and teachings provided remain the intellectual property of the practitioner unless explicitly stated otherwise.
You may not record, reproduce, or distribute any content without prior written consent.

11. Limitation of Liability
To the fullest extent permitted by Alberta law, the practitioner is not liable for:
Any indirect, incidental, or consequential damages,
Decisions you make based on sessions,
Outcomes from participating in sessions, or
Interruptions caused by technical issues or factors beyond reasonable control.
Nothing in these Terms overrides your rights under the Alberta Consumer Protection Act.

12. Changes to Terms
These Terms may be updated periodically. The version posted on this website is the most current and applies to all future bookings.

13. Contact
For questions or concerns regarding these Terms, please contact:
John H Whitridge
Canmore, Alberta, Canada
 Click here for Contact Form


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Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information. By booking a session or using this website, you consent to the practices described here.

1. Information We Collect
We may collect:
Contact information (name, email, phone).
Booking details (session type, date/time, payment information).
Information you voluntarily share during sessions or via forms.
Technical data (IP address, browser type) for website functionality.
We collect only what is reasonably necessary to provide services.

2. How Your Information Is Used
We use your information to:
Schedule and deliver services
Communicate about appointments
Process payments
Maintain records as required for business or legal purposes
Improve services and website experience
We do not sell or rent your personal information.

3. Consent
By providing your information, you give consent for its collection and use as described.
You may withdraw consent at any time, subject to legal or contractual restrictions.

4. Confidentiality
Personal information shared during sessions is kept confidential, except when:
Required by law (e.g., risk of harm, court order)
You provide explicit consent
Necessary to protect your safety or the safety of others

5. Storage & Security
Information is stored securely using reasonable administrative, physical, and technical safeguards.
However, no online system can guarantee absolute security.

6. Third-Party Services
We may use third-party providers (e.g., payment processors, scheduling tools).
These providers have their own privacy practices, and we encourage you to review them.

7. Access to Your Information
Under Alberta’s PIPA, you may request:
Access to your personal information
Correction of inaccurate information
Requests can be made using the contact details below.

8. Retention
We retain personal information only as long as necessary for:
Providing services
Meeting legal and business requirements
Record-keeping obligations
After that, information is securely deleted or anonymized.

9. Changes to This Policy
This Privacy Policy may be updated occasionally.
The version posted on this website is the most current.

10. Contact
For questions or privacy requests, contact:
John H Whitridge
Canmore, Alberta, Canada
 Click here for Contact Form

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